Refund/Cancellation Policy

All purchases made on our website are final and non-refundable. We do not offer refunds or cancellations once an order has been placed. Please review your order carefully before making a purchase.

Refunds are only issued for damaged or incorrect products after approval.

For approved refunds, we will credit the refundable amount into the source account within 5–7 business days.

Refunds will not be issued for products that are used, damaged by the customer, or returned without original packaging.

Refund Policy – We do not provide any refunds or returns once an order is placed

In case of cancellation before shipping, the full amount will be refunded.

• Returns are only accepted in case of damaged, defective, or wrong product delivery.
• Return request must be raised within 24 hours of product delivery.
• For approved returns, we will deliver the replacement product within 5–7 business days.
• Product must be unused, with tags and original packaging intact.

If you have any questions or concerns, please feel free to contact our support team. hamnazzluxury@gmail.com or message us on WhatsApp +91 7304466287.

• Returns: Product return is only accepted in case of damaged, leaked, or incorrect items received. Kindly record a video during unboxing — this is mandatory for return approval.
• Return Window: Within 24 hours of delivery.
• Return Process: Once you raise a return request with an unboxing video, our team will coordinate with you for pickup and resolution.