1. Introduction
    Welcome to hamnazz.com . We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services.

2.   Information We Collect about Your Usage

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as Name, email address, phone number, billing and shipping address, payment details (processed securely via phonepe), and other information you provide during checkout or account creation. We also collect technical and order information such as IP address, browser type, device information, and browsing behaviour collected through cookies and analytics tools and Order Information such as details of the products you purchase, order history, and preferences.

 

3.   How We Use Your Personal Information

Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account.

Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

 

  1. Sharing Your Information

We value your trust and do not sell your personal data to anyone. We only share your information with a service provider. We share details with delivery couriers (to ship your order) and payment processors (to securely handle your transaction).  If required by law, we may share information to prevent fraud or protect our legal rights.

  1. Data Security

We take the security of your personal information seriously and use industry-standard measures to keep it safe. All payment transactions are encrypted using secure socket layer technology (SSL), and we follow strict internal protocols to prevent unauthorized access, loss, or misuse of your data. While no method of online transmission is 100% secure, we do our best to protect your information as if it were our own.

  1. Cookies and Tracking Technologies
    We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

 

  1. Your Rights
    We believe you should have full control over your personal data. You have the right to access the information we hold, update any incorrect details, or request that we delete your data entirely. Additionally, you can withdraw your consent for data processing or opt-out of our marketing emails at any moment. To exercise any of these rights, simply reach out to us at [hamnazzluxury@gmail.com], and our team will be happy to assist you.

 

  1. Third-Party Service
    In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
    However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
    For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
    In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

 

  1. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
  2. Contact Us
    If you have any questions or concerns about this Privacy Policy, please contact us at:
    Email:hamnazzluxury@gmail.com
    Phone:+91 7304466287
    Address: Mumbai, Maharashtra